23821 http://careers.crerarhotels.com/job-details.aspx?jobid=23821 True
Sorry, this position is no longer available!

You may be interested in the following...

Restaurant and Bar Manager Isle Of Mull, Argyllshire Competitive Salary, uniform , accomodation, share of tips, great island location
Food & Beverage Attendant Oban, Argyllshire Competitive rates of pay
Night Porter Elgin, Morayshire Competitive Salary
Food & Beverage Attendant (live in available) Strathpeffer, Ross-shire Competitive Salary
Night Porter (live in available) Strathpeffer, Ross-shire Competitive Salary
Receptionist Inverurie, Aberdeenshire Competitive Salary
View All Jobs

Food & Beverage Service staff Loch Fyne Hotel & Spa, Inveraray, Inveraray, Argyllshire, PA32 8XT

The opportunity has arisen for the right candidates to join our team as Food & Beverage Attendants, assisting the Food & Beverage Manager in the delivery of customer service to our hotel guests, local customers and the maintenance of our operational standards.

A hands on role, we require a very energetic and motivated individual that is prepared to go the extra mile alongside their colleagues

We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Candidate Attributes:

  • A real passion towards high level food and drink service
  • Ability to deliver consistent high level customer service especially under pressure
  • Confidence, excellent communication skills and a friendly/caring personality
  • Confidence working in a fast paced, customer facing environment
  • Takes pride in their appearance
  • Positive attitude and ability to build internal strong relationships
  • Commercial awareness and drive for increasing sales through upselling food and beverage items

Candidate Responsibilities:

  • Serve customers efficiently and politely in an engaging manner
  • Deliver high quality service to guests, visitors and fellow staff members
  • Serve food and beverage during breakfast and dinner service
  • Handle guest enquiries and requests in a timely manner, referring details to other members of staff and management, if unable to directly assist
  • Become fully knowledgeable of all hotels amenities and have confidence to ‘upsell’
  • Maintain and develop our standards
  • Work flexible hours including early, late and split shifts
  • Report for duty promptly and in the correct uniform ensuring personal grooming is of a high standard and in accordance with company policy
  • Comply with company issued liquor licensing guidelines and policy pertaining to service of alcohol
  • Ensure all health, safety and hygiene regulations are observed at all times

Candidate Qualifications:

  • Food hygiene certificate
  • Understanding of HACCAP
  • First aid certificate advantageous but not essential
  • Experience of high volume catering or the desire to learn
  • Previous experience in the hotel trade, restaurant or similar environment desired, but not essential as training will be provided

Crerar Hotels Values: Crerar Hotel Group is one of Scotland’s leading privately owned hotel companies.  Crerar Hotels work hard on talent development and always look to progress individuals through internal promotion.  This role represents a fantastic opportunity for a dynamic individual to join a dynamic company. 

By joining the Crerar Hotels team you'll also automatically be eligible to receive our Fair Fund. Our Fair Fund has been created to reward staff and encourage personal development. Each time a guest or customer decides to pay an optional service charge for great customer service, all staff members will benefit on an equal basis.

Loch Fyne Hotel & Spa
Inveraray, Inveraray, Argyllshire, PA32 8XT

  • Job Ref CH207
  • Branch Loch Fyne Hotel & Spa
  • Location Inveraray, Argyllshire
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Posted date 07/01/2019
  • Closing date 09/02/2019

Loch Fyne Hotel & Spa, Inveraray, in Argyll and Bute, is a four star AA awarded hotel and a must stay whenever you are visiting the west coast of Scotland.

The hotel has been awarded the top hotel choice on TripAdvisor for the past six years running, and was awarded a 2017 Certificate of Excellence. 

At the edge of the wee idyllic toon of Inveraray, with uninterrupted views of Loch Fyne and beyond to the Cowal Hills, this popular hotel sees the return of many loyal guests time and time again, all down to the quality of service and the warm welcome from Marc Gardner, General Manager, and his team.