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Spa Therapist Isle of Mull Hotel & Spa, Craignure, Isle Of Mull, Argyllshire, PA65 6BB

The opportunity has arisen for the right candidate to join our team as Spa Therapist. The ideal candidate will provide our guests with first-class customer service while managing all aspects of the Spa and ensuring that everything is running efficiently and smoothly.

We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Candidate Attributes:

  • Passionate about delivering outstanding hospitality to our guests
  • Confident, excellent communication skills and a friendly/caring personality
  • Ability to work within a team and build strong relationships
  • Desire to help clients feel indulged and inspired
  • Commercial awareness and drive for increasing sales
  • Flexible approach to working hours and tasks
  • Health and safety awareness

Candidate Responsibilities:

  • Deliver consistent high level customer service
  • Research industry trends and develop new skills
  • Day to day responsibility for equipment, products, cleanliness and hygiene of the treatment areas and assist with demonstrations/events as required
  • Daily responsibility of your retail sales, treatments and enhancing your guests experience with you
  • Assist in daily running of the spa and paperwork
  • Diary management and administration duties
  • Adhere to all health and safety policies
  • Undertake full assessment of clients’ requirements and suitability of treatments and products offered
  • Ensure that clients are looked after efficiently and carry out treatments to the highest professional standard following our standards and procedures
  • Offer clients excellent homecare advice
  • Ensure that clients have the highest level of service and care at all times
  • As the Spa is open 7 days a week, you will be expected to work flexible shifts, including weekend work and bank holidays
  • Working as part of the wider hotel team supporting other departments to give our guests an outstanding experience
  • Conduct the safety of guests and equipment to ensure that all relevant legislation pertaining to the Health and Safety at Work Law and Health and Hygiene standards are implemented and monitored.

Candidate Qualifications:

  • Hold a relevant qualification in Spa/Beauty treatments, either a HND, NVQ, SVQ (Level 3), ITEC, CIBTAC or CIDESCO

Crerar Hotels Values: Crerar Hotel Group is one of Scotland’s leading privately owned hotel companies.  Crerar Hotels work hard on talent development and always look to progress individuals through internal promotion.  This role represents a fantastic opportunity for a dynamic individual to join a dynamic company. 

By joining the Crerar Hotels team you'll also automatically be eligible to receive our Fair Fund. Our Fair Fund has been created to reward staff and encourage personal development. Each time a guest or customer decides to pay an optional service charge for great customer service, all staff members will benefit on an equal basis.

Isle of Mull Hotel & Spa
Craignure, Isle Of Mull, Argyllshire, PA65 6BB

  • Job Ref CH196
  • Branch Isle of Mull Hotel & Spa
  • Location Isle Of Mull, Argyllshire
  • Salary/Benefits Competitive Salary based around experience and what you can bring to us at the Hotel. Live in accomdation available, uniform and meals provided
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 5 days over 7 9.30-5.30 with occasion late or early start depending on client requirements
  • Hours per week 40
  • Posted date 12/12/2018
  • Closing date 14/01/2019

As the ferry sets sail from Oban, admire the scenic landscape and arrive at Isle of Mull Hotel & Spa to receive one of the warmest welcomes in Scotland. Situated close to the ferry terminal on the south east of the island, the hotel itself lies on the crescent of Craignure Bay with gardens stretching to the water’s edge. Picturesque, the hotel offers a perfect base to explore the island and the dramatic coast of the West of Scotland.

As well as in the unspoilt nature of the Highlands island, there’s as much to enjoy inside the hotel as much as what’s outside. Highlights include a 17-metre swimming pool, children’s splash pool, outdoor hot tub, sauna and our specialist Rasul Mud Room. Choose from a wide range of relaxing spa treatments, sample the best of the local cuisine in our bar or restaurant and retire to a restful night’s sleep.