"The authenticity with Crerar Hotels, from your first foot into the hotel, you know you are in a place that appreciates Scotland and what it has to offer. The new benefits are the best I've had working in hospitality, from offering employees a free night stay just for working a year to being paid living wage rather than minimum. Additionally, I was offered support from management as a young mother to progress my career to become a manager, entirely at my own pace.
As a receptionist, my day consists of making sure guests bills are correct, taking reservations over the phone, conversing with guests as they check-in, talking to them about their trip and giving recommendations on what to do during their stay. The best thing I have learned while working for Crerar Hotels is that there is no such thing as a stupid question - if you don't ask, you don't learn."