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Assistant Restaurant Manager Golf View Hotel & Spa, 63 Seabank Road, Nairn, Highland, IV12 4HD

We are currently recruiting for an Assistant Restaurant Manager to add additional support to the day to day running of our restaurant and liquor department, with at least two years’ previous experience in a similar role.

Standards and quality are paramount and the successful candidate must be highly motivated and have a passion for good food and excellent service.

We employ people who apply the same amount of care and passion to their jobs as they do their hobbies - people who put our guests at the heart of everything they do. And we're looking for more people like this to join our friendly and professional team.

Candidate Attributes:

  • Good accountability and sales skills as well as all round management and duty management experience
  • Leadership skills which utilise the full potential of the team
  • Ability to promote effective relationships with individuals and other departments
  • Excellent attention to detail
  • Forward planner who can anticipate potential problems and business opportunities
  • Demonstrate a systematic approach to organisation and administration
  • Produces results through encouraging high achievement

Candidate Responsibilities:

  • Work alongside the Senior Management team to consistently drive standards and service within the restaurant
  • Manage service and training and development of the team
  • Be responsible for staff development training and ensuring exemplary levels of customer service at all times
  • Cover duty management and responsibility for the hotel in the General Manager’s absence
  • Alongside the Restaurant Manager, you will be accountable for managing budgets and maintaining a profitable operation in line with company objectives
  • Delegate duties and tasks to staff to meet objectives and maximise resources
  • Set and monitor quality and service standards for staff
  • Communicate company policy, standards and procedures to staff
  • Direct and manage staff members to meet standards and objectives
  • Ensure staff operate within company policies
  • Organise and adjust staff rotas and schedules in accordance with budgets
  • Oversee the preparation and presentation of food and drinks to meet set standards
  • Resolve customer complaints promptly and to the customer’s absolute satisfaction
  • Monitor cleanliness and hygiene of premises
  • Promote and practice compliance with fire, health, safety and hygiene standards and regulations
  • Oversee accurate cash-up procedures and ensure necessary paperwork is complete
  • Ensure adherence to cash management procedures
  • Ensure adherence to stock control procedures
  • Monitor and order supplies
  • Liaise with suppliers and sales representatives
  • Confirm that procurement of supplies is on the best possible terms
  • Make certain all deliveries are checked in correctly and documentation is correct
  • Check stock is correctly rotated and stored to reduce wastage
  • Oversee the bar display to maximise functionality and attractiveness
  • Set, monitor and control budgets
  • Plan and implement cost control measures
  • Plan and implement systems and promotional activity to maximise sales and revenue
  • Organize promotional activities
  • Generate and present financial reports
  • Implement improvements for products and service
  • Maintain regular communication with staff and management through meetings and discussions
  • Stay current with relevant legislation regarding service of alcohol and licensing

Crerar Hotels Values: Crerar Hotel Group is one of Scotland’s leading privately owned hotel companies. Crerar Hotels work hard on talent development and always look to progress individuals through internal promotion. This role represents a fantastic opportunity for a dynamic individual to join a dynamic company.

By joining the Crerar Hotels team you'll also automatically be eligible to receive our Fair Fund. Our Fair Fund has been created to reward staff and encourage personal development. Each time a guest or customer decides to pay an optional service charge for great customer service, all staff members will benefit on an equal basis.

Golf View Hotel & Spa
63 Seabank Road, Nairn, Highland, IV12 4HD

  • Job Ref CH189
  • Branch Golf View Hotel & Spa
  • Location Nairn, Highland
  • Salary/Benefits Competitive Salary
  • Contract type Permanent
  • Hours Full Time
  • Shift pattern 7-3/3-11
  • Hours per week 40 approx
  • Posted date 26/11/2018
  • Closing date 28/12/2018

The panoramic views, remarkable locale and rich history contribute greatly to the magic of Golf View Hotel & Spa, in Nairn, near the city of Inverness.

Golf View Hotel & Spa provides a scenic panorama out to the Moray Firth and Black Isle; guests seated in the hotel’s brasserie and bar can take advantage of the views, perhaps catching a glimpse of the inquisitive dolphins and other creatures local to the waters.